What information is collected?
If you make a reservation through our website, we ask for your name, address, email address, phone and fax numbers, credit card number and expiration date. If you're a travel agent, we also ask for your ARC/IATA/CLIA number, and travel agency name. This allows us to secure your reservation and notify you of the status of the reservation.
When you participate in a promotion, we may ask for your name, address, phone number and email address to allow us to notify winners.
How is the information used?
Information we collect is used to contact you to confirm a reservation or contact you in the event there are questions about any information you submit to us.
We may occasionally notify you of new developments at OLS, including new hotel openings, new guest services, and seasonal specials. If you do not want to receive any unsolicited announcements from OLS, we ask that you indicate this preference where personal information is requested.
We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with your information either by manually clicking to opt-in to hear more from us via digital marking campaigns or through this site, we will only use it for the purpose of reaching out to you to provide you with exclusive offers and hotel specific information.
How is your information protected?
OLS Hotels & Resorts does not lease, sell, trade or give any of our customer information to other companies. Credit card information provided through our online reservations forms is encrypted and measures have been taken to secure our server from any unauthorized access.
We recommend that any communications you send us via this site, including comments, suggestions and questions, do not contain information that is private or confidential. Credit card information should only be provided on the online reservations form that encrypts the number for your protection. While we take measures to protect your privacy, OLS Hotels & Resorts does not guarantee and are under no obligation to protect your information from disclosure.
If we should change our privacy policies, those changes will be posted on this page and by using the site, you agree in advance to accept such changes.
Accuracy of Information
OLS Hotels & Resorts endeavors to provide information that is accurate and up-to-date. However, errors and omissions do occasionally occur. We advise visitors to our site that all published information is subject to change, correction or deletion. We apologize in advance if any misinformation creates an inconvenience for you.
Information, ideas, text, logos, images, graphics, photographs, audio clips, formats, and software contained on OLS’s site are the exclusive property of OLS Hotels & Resorts or its content contributors. This content cannot be copied, reproduced, or used without written permission from OLS except for personal, informational, non-commercial purposes.
OLS’s site contains logos, trademarks, service marks and design elements that are proprietary to OLS or its content contributors. These trademarks are protected under U.S. and international laws and cannot be copied, reproduced or used without written permission from OLS except for personal, informational, non-commercial purposes.
You may download and reproduce information from olshotels.com solely for your personal, informational, non-commercial use. However, we advise you of the following: Site content may not be modified, published, displayed, leased, sold, traded or transferred in any way. Software may not be re-engineered in any way. Copyrights and proprietary notices included within the website may not be deleted or altered in any way.
OLS Hotels & Resorts is not liable for any type or loss, injury or any type of damages arising from the use of this site, including information provided by other companies contributing content to this site. The site is provided on an "as is" basis without warranties of any kind, either express or implied, including and not limited to warranties or title or implied warranties of merchantability or fitness for a particular purpose. By using this site, you agree to all of the terms related to privacy and use of information provided by you.